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Written Policies
Return Policy
All Sales Are Final
Due to the collectible and sensitive nature of trading cards, all sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.
We take great care in accurately describing and packaging all items to ensure they arrive in the condition stated. If your order arrives damaged due to shipping or you receive the wrong item, please contact us within 48 hours of delivery with photos and a description of the issue. We will review your case and do our best to make it right.
Important Notes:
- We do not offer refunds for buyer’s remorse or accidental purchases.
- All products are sold as-is.
- Condition assessments are subjective—please review all photos and item descriptions before purchasing.
By placing an order, you agree to this return policy.
Terms of Service
By purchasing from our store, you agree to the following terms and conditions:
1. Product Information
We strive to provide accurate descriptions, images, and details for each trading card or product listed. Please review all item descriptions and photos carefully before purchasing. All items are sold as-is.
2. Sales Policy
All sales are final. Due to the nature of trading cards as collectibles, we do not accept returns, exchanges, or cancellations (see our Return Policy).
3. Order Processing
Orders are processed in the order they are received. Please allow up to 2–3 business days for processing and shipping. Shipping delays caused by carriers are out of our control.
4. Pricing
Prices are subject to change at any time without notice. Once an order is placed, the price is locked in and will not be adjusted.
5. Condition Disclosure
Card condition is described to the best of our ability and may be subjective. We are not professional card graders unless otherwise stated. By purchasing, you acknowledge and accept the condition shown or described.
6. Limitation of Liability
We are not liable for damages resulting from the use or misuse of products purchased. We are also not responsible for lost or stolen packages once they have been marked as delivered by the carrier.
7. Contact
For questions or concerns, please contact us via the platform you ordered through or at support@unbrokencollections.com.
By placing an order, you confirm that you have read and agree to these Terms of Service.
Shipping Policy
We do our best to ensure a smooth and timely delivery for every order. Please review our shipping terms below:
Processing Time
- Orders are typically processed and shipped within 2–3 business days.
- Orders placed during live sales, holidays, or special promotions may take slightly longer to process.
Shipping Methods
- All items are shipped via USPS with tracking.
- You will receive a tracking number once your order has shipped.
- We are not responsible for delays caused by the shipping carrier.
Shipping Rates
- Shipping costs are calculated at checkout based on the weight and destination of your order.
- In some cases, free shipping may be offered as part of a promotion or for certain order minimums.
Delivery Issues
- Once an order has been marked as "Delivered" by the carrier, we are not responsible for lost or stolen packages. Please ensure your delivery address is accurate and secure.
- If your package is damaged in transit or never arrives, please contact us within 48 hours so we can assist you with a claim or replacement, if applicable.
Shipping Locations
- Currently, we ship within the United States only. Please stay tuned for updates if we expand to international shipping.
Shipping Policy
We do our best to ensure a smooth and timely delivery for every order. Please review our shipping terms below:
Processing Time
- Orders are typically processed and shipped within 2–3 business days.
- Orders placed during live sales, holidays, or special promotions may take slightly longer to process.
Shipping Methods
- All items are shipped via USPS with tracking.
- You will receive a tracking number once your order has shipped.
- We are not responsible for delays caused by the shipping carrier.
Shipping Rates
- Shipping costs are calculated at checkout based on the weight and destination of your order.
- In some cases, free shipping may be offered as part of a promotion or for certain order minimums.
Delivery Issues
- Once an order has been marked as "Delivered" by the carrier, we are not responsible for lost or stolen packages. Please ensure your delivery address is accurate and secure.
- If your package is damaged in transit or never arrives, please contact us within 48 hours so we can assist you with a claim or replacement, if applicable.
Shipping Locations
- Currently, we ship within the United States only. Please stay tuned for updates if we expand to international shipping.